FAQ’s

What Are Cannabinoids?

So, what are cannabinoids? Simply, they are naturally occurring compounds found in cannabis plants. The two cannabis plants are marijuana and hemp. The compounds detailed below are found in varying degrees in the two plants. For instance, generally THC is found at noticeably higher levels in marijuana than in hemp. As such, hemp and hemp extracts will not get one ‘high’ while generally, most marijuana extracts will get someone ‘high’.

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What is CBD?

Cannabinoids (one of which is Cannabidiol) are present in both Marijuana and Hemp.  There are over 85 cannabinoids in Marijuana and/or Hemp.  Two of which that are frequently discussed are Tetrahydrocannabinol (THC) and Cannabidiol (CBD).  By this statement, we see that THC and CBD, while similar, are not the same.  THC is “psychoactive”, thus causing a ‘high’, while CBD is not.  CBD is generally thought to have more medicinal uses than THC does.

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What is CBD Hemp Oil?

CBD can be extracted from hemp and from marijuana. But, if its extracted from marijuana, it falls under the legality issues which vary from state to state. This is why we DO NOT carry any products on our website that have CBD extracted from marijuana. We only carry products that have CBD extracted from hemp. And, yes, CBD is extracted from plants. When it is, generally other compounds, such as THC, can be extracted, too. But, since hemp has only trace amounts of THC to begin with, any extract from hemp will not have enough THC to cause anyone to get ‘high’.

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What's The Difference Between THC and CBD?

First, I believe its important to understand the difference between the two types of cannabis plants, then it becomes a little easier to clarify the CBD vs THC dilemma. Cannabis is a parent name for two types of plants: marijuana and hemp. Marijuana is typically relatively high in THC (tetrahydrocannabinol) and typically relatively low in CBD (cannabidiol). Hemp, on the other hand is typically relatively low in THC and relatively high in CBD.

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What are Terpenes?

Terpenes are “volatile unsaturated hyrdocarbons” (read: organic compounds) found in the essential oils of plants and even some insects. Plants, such as marijuana/hemp, conifer trees and citrus trees, all which have pungent smells, are generally high in terpenes.

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What is the Best CBD Oil?

First, let me say that we only carry the brands of products that we know to be among the Best Hemp Oil Products.  We get asked regularly to carry other brands, but we simply choose not to because we care for our customers.  From the very first day of our operation we’ve been committed to only carrying the best for our customers so no one will ever have a bad experience with any of the products in our store.

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Can you recommend a product for me? I have 'insert condition here'...

Unfortunately, the FDA does not let us recommend any product for a particular condition. Nor are we allowed to say that any of these products will or may work for a particular condition. What we CAN tell you is that we have hundreds of customers returning each month to purchase these products that have conditions such as epilepsy, cancer, fibromaylgia/chronic pain, migraines, insomnia, anxiety, crohn’s disease, multiple sclerosis, muscular dystrophy, arthritis and so much more. The fact that they return regularly leads us to believe that they must be finding the relief and well being they’re searching for.

Which products work best?

The question here really seems to be not so much which products work best, but rather, which products work best for your body/condition? At the base of it all, you have to know that “everyone is different”. And, because of this, what works for some may or may not work for others and visa versa. Different brands use different plant strains and add different sideline ingredients and so, some of these will work better or less on you than on others. The only way to truly know what works best for you is to try them.

There is SOME specific info we can give here, though. And, this is: it seems that CBD Drops tend to get re-ordered more than others. Re-ordering is what tells us what is working for people and their conditions. But, we suspect that the reason they are working for people is not so much because the product is better, but more so because people can adequately measure and continually adjust the amount they’re getting. With many products, what you get in a serving is what you get. But, with drops, you can start by knowing how many milligrams of CBD are in each drop, then, adjust your serving size until you find that “sweet spot” of how much CBD is right for you. Because of this, people have the ability to adjust their serving size until they find what they’re looking for and thus will re-order because of their newfound well-being.

Also, we can tell you that the 2 brands that are MOST re-ordered are Highland Pharms and CBD Hemp Indica. Again, re-ordering is a big indicator for us.

How much CBD should I take? What Is The Right Amount For Me?

Keep in mind that the FDA won’t let us make any claims that cannabinoids, specifically CBD, can/will/may do anything for you. Therefore, we cannot say how much CBD you should take/need. But, we can tell you that there is a page with a chart of info, based on weight and severity of condition, that can help you identify a starting amount you can try. (note: there is no definitive, scientific number that can be “prescribed” as the FDA makes us treat Hemp (CBD) products as a food type product. So, the info on the chart is merely a guideline for you to use and adjust as you see fit). The chart can be found on this page:  HOW MUCH CBD SHOULD I TAKE? Whatever your number is on the page referenced above, we recommend people start by taking that amount, twice a day, once in the morning and once in the evening, for the first 3-4 days. Then, by listening to your body, adjust up or down as you see fit. Some people can go to just once per day; some may need three times per day. Some may be able to reduce the number of milligrams; some may need to increase. Work with adjusting the amount until you get to your “sweet spot”.

How do I take the drops? Empty Stomach or no? Before bed?

Again, EVERYONE IS DIFFERENT, so you can play with these answers as you see fit. But, generally, the best way to take these products, especially drops and the extract (syringes), is to put it under your tongue for about a minute and a half, then swallow. If you don’t like the taste, then you can put it in cold liquids, but know it will generally be a little less effective and might require you to increase your serving size some. What time of day you take it generally doesn’t matter, nor does it matter about an empty stomach or not.

Do you ship outside the United States?

While these products are legal in many countries, we do not ship outside the U.S. due to too many past orders not making it to their intended recipients. So, we simply do not ship outside the U.S.

Are these Products legal in my state?

These products using extracts from hemp and not marijuana, ARE legal in all 50 states. All the products we sell on this website ARE legal in all 50 states, since marijuana is not used in the making of any of them.

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My state just legalized Cannabis Oil, but I'm told I need a medical card to buy it. How can these products be sent to me in my state without a medical card?

The recently legalized Cannabis Oils and Cannabis CBD Oils that states are beginning to permit are different from the products we sell. The CBD is molecularly the same exact CBD. However, the newly legalized Cannabis Oils you’re hearing about are extracted from marijuana, and, as such, fall under all the legal ramifications of state and federal laws. The CBD from Hemp products we sell are not from marijuana and therefore, are not under the same laws and restrictions that the marijuana CBD products are. But, again, at the molecular level, CBD is CBD and there is no difference. But, in the eyes of the laws, CBD from marijuana is a controlled substance. CBD from Hemp is not. Crazy laws.

Will these products show up on a drug test?

There is THC in most every CBD Hemp Product we sell, albeit a very negligible amount.  The extremely low amount is why people don’t get “high” using these products.  But, since there IS THC present, the test results will depend on the parameters of the test.  If the test parameters are set for any level of THC above absolute zero, then, yes, most likely a positive test will result.  However, tests for absolute zero are very uncommon, and usually, the threshold is set at some point above zero to minimize too many false positives.  In these tests where the pass/fail level is set above zero, it is highly unlikely to return a positive.

Here is an excellent article from a noted industry veteran on the subject (the webpage is an outside source of information):  CBD Hemp Drug Testing

It is always our recommendation, if you have any concerns on the subject, to talk with whomever may be testing you prior to using any of the products, to ensure you don’t have any issues after using these products.

Will I get high using these products?

We have never heard of anyone feeling any sort of “high” after using these products.

Do you have any coupons for first time customers? For Veterans? For Senior Citizens?

We used to have coupons for various groups. But, we realized this was highly unfair to many of our repeat customers. It was our reasoning that if we can sell these products at a lower price to anyone, then we should sell these products at a lower price to EVERYONE! We are not here for the money of it all. We are here to help people find the well-being they seek. By helping as many people as we can, we will receive our “just” payback. And, so, we permanently reduced the price on almost every product to ensure we are helping as many as we can. At that time, we did away with the coupons.

I know you offer Free Shipping on all orders. What if I need my order quickly?

During the checkout process, you will see the option for Free Shipping, pending your order is over $10. Orders over $10 receive free shipping with the option to upgrade to any other shipping method of your choice. Orders over $75 receive free priority shipping, with the option to upgrade to any other shipping method available.

Why are there so many different kinds of products? Drops, edibles, vaporizer oils, syringes? Surely one works better than the other, no?

While all brands use extract from their own plant lines, at the heart of every product is the hemp oil extract. This extract is what is gained from the plant during extraction. This extract, just as it comes from the plant, is what you find in the syringes and tubes and even many of the jar dabs. But, because this gooey, sticky, tarry messy extract typically doesn’t taste very good to too many people, manufacturers insert that same extract into various products to make it easier to take the extract and/or more tasty. For instance, Drops are generally nothing more than a carrier oil (usually hemp seed oil, MCT oil, grape seed oil or olive oil) that has been infused with the extract. This makes it easier to take, because again, the pure extract is sticky and messy. Drops are easy to work with. And, because the carrier oils typically “cut” the heavy taste of the extract and because flavorings are usually added, they tend to taste better than the hemp oil extract by itself. Additionally, vaporizer oils are nothing more than a vape-able oil that has the hemp extract added to it. Again, this is truly what all the products are: various mediums that have had the hemp extract added to it for convenience and improved flavor.

The side of the package says I should take "x" amount, but your chart shows I should take a different amount. Whom do I trust?

Its very unfortunate, but the FDA requires all Hemp (CBD) product manufacturers to treat the products as a food and not as nutritional supplements. As such, they are all required to be some arbitrary serving size on the package. But, as clearly shown on the chart you mention, there can be huge variance in how much someone should actually take as compared to what another person should take.

Food products, just like a loaf of bread, has to have some serving size, regardless of how much you might eat. For instance, a serving size on a loaf of bread found at the grocery store says 1 slice. We all know that, based upon someone’s hunger level or desired food intake, someone might eat 2 slices of bread with their sandwich in order to satisfy their hunger. So, again, in all food packaging, serving sizes are merely arbitrary amounts that a food manufacturer must put on the label as per FDA requirements. This is the same with Hemp (CBD) products.

Do you ship outside of the U.S.?

Since CBD from Hemp is legal in many countries around the world, we originally shipped to countries beyond our borders. However, many times, even though legal, the packages would be confiscated in those countries’ Customs Departments, leaving customers with nothing. Therefore, we have decided to no longer ship outside the U.S.

What do these products taste like?

This is very difficult to answer since taste is subjective. It’s important to remember that generally speaking, you’re not wanting to take these for the taste; you’re wanting them for the well-being they may provide you. Some people find the taste of the various products kind of good, while some people find them to not taste good at all. But, like herbal extracts or medicines which you take because they help you feel better, most people are willing to deal with a few seconds of whatever the taste is for what it is they get from these products. Granted, some of the products are considered to typically taste better than others. Usually, reading the product description page will provide you with enough information to find the products that generally taste better than the others. But, please, for your own benefit, keep your mind open to the fact that you’re wanting the product that will potentially provide you with the MOST WELL-BEING, first, and the best flavor, second.

How do I need to store my Hemp (CBD) Oil products? Do they need to be kept in the refrigerator? How long is the shelf life?

With the possible exception of any of the solids (syringes, jars, etc), you can store these in a cabinet in the kitchen/pantry away from the stove/heat. Typically, just store at room temperature, out of direct sunlight. For the products that are typically more solid, if your home is slightly too warm causing the products to be softer than you wish, you CAN store them in the refrigerator to harden them some. However, this is not required. Shelf life for most of these products (not including edibles which typically have their own expiration date printed on the products) is 2 years.

Why don't you take PayPal as a payment method?

Unfortunately, many banks, including PayPal, will not process payments for Hemp CBD products.

What else do I need to know when I buy CBD Oil?

When people want to buy CBD oil, oftentimes, they look at the price, then just sort of buy with their gut without really knowing how to compare products. Hopefully, this information will help.

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